Integrated Management of Software Development – Orchestration for Productivity and Quality

Integrated Management of Software Development – Orchestration for Productivity and Quality
Boston, MA
Sheraton Boston Hotel
March 27-28, 2012
Date        March 27-28, 2012 – 2 days
Place       Sheraton Boston Hotel
39 Dalton Street · Boston, MA 02199
Time      8:30am – 5:30pm
Experience, knowledge and information shared by Ernani Ferrari.
Learn best practices for Integrated Management of Software Development, applied by the top software companies in the world. Topics include: Process Management; Project Management; Technology Management; Technical and Functional Architecture; Software Integrated Development (Development, Tests and Documentation); Management of Technical People and Teams.
Reduce costs, gain in quality and productivity. Get prepared and uncover opportunities to improve your company’s processes and business performance.
Objectives
·          Provide managers (current or future) with a clear view of key aspects of the integrated management of software development (products, internal systems or services) and practical management instruments, to address: Process Management; Project Management; Technology Management; Technical and Functional Architecture; Integrated Development of Management (Development; Tests; Documentation); and Management of Technical People and Teams.
·          Educate managers and other professionals from software areas about concepts, techniques and pragmatic processes for software development and support activities, applying best practices adopted by leading software companies and IT departments.
·          Guide professionals to results-oriented, business-support views and approaches.
·          Provide managers with a portfolio of opportunities for the short, medium and long terms, to increase productivity and quality in their work areas.
 
Who Should Attend
·          Presidents, C-level executives, Directors, Area Managers, Product Managers, Project Managers, Architects and SQAs of software companies.
·          IT and IS Department Managers.
·          Analysts and other professionals being prepared to take management responsibilities.
Prerequisite to participation : Familiarity with the business and structures typical to software companies or IT departments.
Outline
 
Part 1 – Process Management
·          The importance of processes for business results.
·          Understanding the paradigm Processes x Technical People.
·          Process Documentation – importance, content and architecture.
·          Metrics and Performance Indicators – importance; how to define and how to implement.
·          Process Improvement – dynamics, responsibility and techniques.
·          Standards, Models and Frameworks for process improvement – purpose, application and selection criteria.
·          CMMI – practical aspects for operations and business.
 
Part 2 – Software Project Management
·          Importance of Project Management.
·          Project Manager – responsibility and profile.
·          Project Management Office (PMO).
·          Organization and Infrastructure.
·          Outsourcing.
·          Education for Project Management.
·          Project Management Tools.
·          The work routine of the Project Manager.
·          Approaches for the adoption, implementation and fine-tuning of Project Management for software development.
 
Part 3 – Technology Management
·          Importance of market monitoring.
·          Research – teams and alternative approaches.
·          Research and Architecture – roles, synergy and responsibilities.
·          Research, Architecture and Development – from research to everyday use: applying technology.
·          Researchers and Architects – organizing the team.
·          The Research Process.
·          Planning, Follow-up and Control of the Research Process.
·          Tying Technology to Business.
 
Part 4 – Technical Architecture / Functional Architecture
·          Objectives of Architecture.
·          Guidelines for Technical and Functional Architectures.
·          Architects and Architecture Teams – roles, profiles, responsibility and work scope.
·          The Framework for Development.
·          Proof of Concept.
·          Prototyping.
·          Architecture and Development – responsibility, engagement and synergy.
·          Architecture x Development – challenges to building teams.
·          Measuring – importance and use.
·          Projection of the Software Life Cycle – creating the infrastructure for the future.
·          Patterns and Standards – Benefits x Costs.
 
Part 5 – Integrated Development of Software – Development, Tests and Documentation
·          Process Phases of the Integrated Development of Software.
·          Time-to-market and Time-to-deployment.
·          Requisites Management.
·          Functional and Technical Design.
·          Construction.
·          Inspections.
·          Tests – functionality, usability, performance, automation.
·          Technical Documentation and Users Documentation.
·          Roles – Professional profiles and responsibilities.
·          Agile Development.
·          Configuration Management and Environment Management.
·          Technical Professionals x Processes – how to reconcile.
·          Processes – use and continuous improvement.
·          Tools.
·          Time – investing x gaining.
 
Part 6 – Management of Technical People and Teams
·          The importance of people.
·          Why, how and when to specialize roles.
·          Job Descriptions.
·          The Integration Process.
·          Knowledge Management in Teams – ability maps; contingency management; succession; backups and education planning.
·          Responsibility Matrixes.
·          Situational Leadership.
·          Intra-team and inter-team communication.
·          Measurement x Reactions.
·          Performance Evaluation.
·          Attracting and retaining talent.
 
Instructor
The seminar will be taught by subject matter expert Ernani Ferrari, Chief Consultant of Mondo Strategies and author of the book Product Management for Software - Simple Processes for Great Results, the Mondo Strategies Guide of Metrics and Software Indicators and several articles related to software management. Ferrari brings 27 years of experience in IT, 14 as an executive in some of the largest enterprise software companies in the world, having worked in 16 countries of North America, Europe, Asia-Pacific and South America. A coach to software company CEOs and a frequent speaker sought after by software associations, Ernani has provided consulting services since 2005. He has served companies like Microsoft, IBM, Totvs, Sonda and dozens of other large, medium, small and start-up companies from North America and Latin America, focusing on three key-areas for international software business: strategic planning, software and business processes, and internationalization.
Ferrari holds an MBA in Production Management and another in Marketing and his experience includes the production and delivery of enterprise software to over 70 countries in 26 languages, and, besides software companies, management positions in organizations like Volkswagen, Ford and Boehringer Ingelheim.
 
Testimonials from Mondo Strategies Seminar Participants
 
"This was one of the most applicable trainings I have ever participated in. Ernani manages to demonstrate a trustworthy set of theories directly related to practice and to disciplinary management. Excellent training. I recommend every IT manager take it."   
Pedro Silva - Services Director Seminar: Product Management for Software
 
"I had a good knowledge of software development, but with the seminar I acquired a greater managerial view of it."  
Neila Quixabeira - Development Manager
Seminar: Software Development Management
 
“Excellent seminar, with many practical cases, excellent materials and a great instructor.”
Eduardo Paiva – Implementation Consultant
Seminar: Services Management for Software Implementation
 
"It is a practical and objective seminar, which aligns an IT development manager with great tools and methods for efficient management. It flows great with a clear and precise lecture by a professional of great capacity and experience like Ernani Ferrari."
Andre Mendonca - Product Manager
Seminar: Product Management for Software
 
"Excellent! It explores the relevant aspects of Software Product Management with real references to what happens in software organizations."  
Roberto Brasiliense - Director, New Business Seminar: Product Management for Software
 
"Great! Totally reality-focused."  
Evandro Oliveira - Support Analyst Seminar: Product Management for Software
 
“I liked it very much. It brought a lot of information and new perspectives.”
Christian Peyrot - Channel Manager
Seminar: Sales in Complex Environments
 
"The seminar gathers, in a hard-to-find way, a combination of factors that set it apart: comprehensiveness, clarity, precision, and a high-level environment for discussions. Excellent opportunity to think about the main aspects involved, under the competent leadership of Ernani Ferrari. I strongly recommend it."
Manoel Lage - Executive Director Seminar: Product Management for Software
 
"A practical and realistic approach for software companies looking for the next level of results."
Marcelo Lombardo - CTO and President
Seminar: Software Development Management
 
"Very good! It exceeded my expectations."  
Kleber R. Rios - Systems Analyst
Seminar: Product Management for Software
 
"Fantastic! Among other things, the seminar served as a personal motivator for me."  
Alex Sandro de Oliveira – Systems Coordinator
Seminar: Software Development Management
 
“Very good. Very comprehensive. Very practical.” &am